ISO690 Edition Citation

OAKLAND, J. S; PORTER, L. J. 1995. Total Quality Management: Text with cases. Oxford: Butterwoth-Heinemann.

APA (7th ed.) Citation

Oakland, J. S., & Porter, L. J. (1995). Total Quality Management: Text with cases. Butterwoth-Heinemann.

Chicago Style (17th ed.) Citation

Oakland, John S., and Leslie J. Porter. Total Quality Management: Text with Cases. Oxford: Butterwoth-Heinemann, 1995.

MLA (9th ed.) Citation

Oakland, John S., and Leslie J. Porter. Total Quality Management: Text with Cases. Butterwoth-Heinemann, 1995.