OAKLAND, J. S; PORTER, L. J. Total Quality Management: Text with cases. Oxford: Butterworth-Heinemann Ltd.
APA (7th ed.) CitationOakland, J. S., & Porter, L. J. Total Quality Management: Text with cases. Butterworth-Heinemann Ltd.
Chicago Style (17th ed.) CitationOakland, John S., and Leslie J. Porter. Total Quality Management: Text with Cases. Oxford: Butterworth-Heinemann Ltd.
MLA (9th ed.) CitationOakland, John S., and Leslie J. Porter. Total Quality Management: Text with Cases. Butterworth-Heinemann Ltd.
Warning: These citations may not always be 100% accurate.
