SCOTT, D. M. 2016. The new rules of sales and service: How to use agile selling, real-time customer engagement, big data, content, and storytelling to grow your business. Revised and expanded edition. Hoboken: Wiley.
Citáce podľa APA (7th ed.)Scott, D. M. (2016). The new rules of sales and service: How to use agile selling, real-time customer engagement, big data, content, and storytelling to grow your business (Revised and expanded edition.). Wiley.
Citácia podle Chicago (17th ed.)Scott, David Meerman. The New Rules of Sales and Service: How to Use Agile Selling, Real-time Customer Engagement, Big Data, Content, and Storytelling to Grow Your Business. Revised and expanded edition. Hoboken: Wiley, 2016.
Citácia podľa MLA (8th ed.)Scott, David Meerman. The New Rules of Sales and Service: How to Use Agile Selling, Real-time Customer Engagement, Big Data, Content, and Storytelling to Grow Your Business. Revised and expanded edition. Wiley, 2016.
